People will judge you within a few seconds of meeting you. It’s primarily a subconscious thing.
If you are in business, it is very important that you make a good first impression because it increases your chances of doing business, it increase your chances of a profitable transaction, it rewards your marketing activity and it makes it e [...]
Believe it or not, we are creatures of habit who dislike change, love consistency and crave security.
Knowing this, why do we not focus on delivering these things to our customers. If you asked the same customer to contact each team member you have and conduct a transaction with them, the results would shock you.
Some team members would be ve [...]
It’s 2015, nearly 7 years since the country fell into recession, massive drops in sales and profits, ongoing battles for survival, struggles with rents, rates, materials costs, creditors, energy prices. Many firms did not survive but thousands did survive. And they continue to survive. And they continue to work very hard and they contin [...]
Very often I speak to clients who tell me that they want to grow the business, who understand why they might not have grown over the past few years, who understand what they need to do to make a change… But do nothing.
And I wonder if they really do want to grow and increase profits in the business. They assure me that they do.
So why t [...]
Here are a couple of simple strategies that could really boost your turnover and profitability this year.
1. Answer your Voicemail Messages
I passed on a referral to a supplier that I know because a client of mine wanted the service that he offered. I left one message on his phone for him to call me, explaining the size of the opportunity and [...]
Recently, I met a frustrated business owner who felt that her business would be so much more successful if she was not in charge.
She cried “I could not work for me, I’m a perfectionist, I’m never happy with anyone’s work, I’m never happy with my own work, all my team are afraid of me and I’m afraid they wi [...]
We are entering a time in Ireland where it is getting trickier to find the right people. The entry level jobs are harder to fill. Correction – they are easy to fill, but not so easy to fill with a candidate that is right for the role.
Employers are fearful that if they take on new team members, they will leave as soon as the going gets [...]
Business owners continue to be challenged to reduce their prices and in many cases reduce their margin. When the product you are selling is not a commodity, it is your responsibility
So actually what is this value, how would you define this concept?
The Value Formula: Value = Benefits – Cost
Please note this down somewhere prominent and when [...]
If you, as a manager or as a business owner ever find yourself say, “I would be quicker doing it myself”, you have a problem on your hands.
Either you are not good at delegating, you are not prepared to take the time to train your team, you do not trust your team or you simply have the wrong team.
While “doing it yourself [...]
As a general rule, people do not like change. Even if the outcomes of change will mean improved job satisfaction, better quality of life and in some instances, more money.
It’s like world peace – everybody is in favour of it but very few want to start the journey to make it a reality.
Coaching is about helping people through the c [...]