The success of a business can often be determined by the size of issue the business owner worries about.
If small things have the power to disturb you, then who you think you are is exactly that: small.
It’s 2014. Your business is still here. But you may not be getting the results that you should be getting. Are you focus [...]
When the team don’t do what they have been asked
“I have told them a thousand times and they all claim they know what I want and they all nod in agreement” claimed a client recently “and they they go and do something completely different.”
My client was nearing the end of his tether. He was frustrated because he [...]
How to improve sales in your business…
If you are in sales or if you run a business that employs sales people, you will be very familiar with the concept of targets, margins, quotas, bonuses and general activity. You will be even more familiar with the reasons and excuses spouted out when people do not deliver on the target. things like [...]
I Know, I Know, I Know and therefore I am not listening…
How many times have you had a discussion with a team member about their performance, conscious of the fact that they are nodding in agreement, but silently saying to themselves that “they know it all” and therefore, are not listening, not taking in the feedback and mor [...]
Thinking of starting a business?
Excited about the prospect of being your own boss, making your own decisions and reaping the rewards of business ownership?
Well, Great! The Entrepreneurial Journey is a wonderful experience and the rewards are there… If you follow the basic rules of business.
Join me and Kevin Moore of MG Ryan & Co [...]
2 Boys aged 11 and 9 recently visited a local convenience store to buy some sweets. The shop was not that busy – maybe 2 or 3 other customers at the time.
Just as the boys reached the till with their sweets in one hand and their cash in another, another member of staff arrived on the scene.
With no consideration at all for the number of [...]
People hate to be sold things but they like to buy things. If this statement is so true why do retailers not understand this concept and implement it into their business as much as possible.
The standard question “can I help you” is probably the worst thing that you can possibly say to a shopper these day, especially if you say i [...]
Most small business owners invest very little time or money on training themselves or their employees. There are a number of reasons for this:
The benefits of doing it are never measured or quantified.
The time that it takes may not be available to many small business owners.
The cost of completing it can be prohibitive.
Fear of losing an em [...]
Have you ever felt that there are so many different things you could and should be doing to improve your business that you don’t know where to start? Well ActionCOACH business coaches have a unique approach to helping you examine the many different aspects of your business under a microscope and helping you to prioritise the areas t [...]
Arrogant people rarely add value to a team or company performance in the long term. They are often seen as self serving. They have little respect for other team members, suppliers and very often customers. Being arrogant is a decision that the person makes every day. They will continue to make this decision because they will feel it serves th [...]